Search “dentist East Peoria” and you’ll find a corporate chain a few minutes off I-74 and a couple of larger multi-doctor practices that lean hard on Google review counts and financing plans. Pine Glen Dental Group is something different: a two-doctor, fee-for-service practice a short drive across the river in Peoria, run by Dr. Lori Rice and Dr. Jacey Thelen, where the person answering the phone actually knows your name.
We’re at 838 W Glen Ave, about 10 to 15 minutes from most of East Peoria depending on whether you’re coming from the Levee District, the older neighborhoods near Springdale, or out toward Germantown Hills. Most patients take I-74 across the Murray Baker Bridge or cut through on the Cedar Street Bridge, then head northwest into Peoria.
East Peoria has no shortage of dental options right now, from corporate chains offering financing plans and same-day promotions to larger multi-dentist offices built around patient volume. We’re not trying to compete with that model. We don’t run insurance-network marketing or financing offers, because we don’t participate in insurance networks at all. Instead, we’re a smaller practice built around long-term relationships: you’ll see the same two doctors visit after visit, and we take the time to walk through your treatment options and their actual cost before anything happens.
That approach tends to appeal most to two kinds of East Peoria patients: families with kids who want consistency instead of whichever associate is on shift that day, and adults who are starting to need real restorative work, crowns, bridges, dentures, and want a practice that treats that as its specialty rather than an upsell.
| Pine Glen Dental Group | Corporate & Multi-Dentist Offices | |
|---|---|---|
| Who you see each visit | Dr. Rice or Dr. Thelen, every time | Whichever associate is on shift |
| Insurance approach | Fee-for-service, no insurance-network marketing | Insurance-network offers and financing plans |
| What’s emphasized | Treatment options and actual cost, explained first | Patient volume and same-day promotions |
Restoration of dental implants (the crown or bridge that attaches to an implant)
Emergency appointments for broken teeth, lost fillings, and dental pain
Two things we intentionally don’t do in-house: surgical implant placement and root canal therapy. We refer those to a partner oral surgeon and a trusted endodontist, then handle your restoration once their part of the treatment is finished. We’d rather tell you that upfront than pretend we do everything under one roof.
Pine Glen Dental Group is run by Dr. Lori Rice and Dr. Jacey Thelen, the same two doctors East Peoria patients see visit after visit rather than rotating through whichever associate happens to be available. Dr. Rice and Dr. Thelen work with a small team that gets to know each patient’s history and preferences over time, and they walk through treatment options and costs together before any care begins.
Because we’re fee-for-service, new East Peoria patients sometimes ask how payment works without an insurance network involved. Here’s the short version: before treatment starts, we give you a real-time estimate of what your insurance is expected to cover and what your share will be, and you pay that estimated share at your visit. We then submit the claim to your carrier as a courtesy. Since insurance estimates are estimates, you’re responsible for whatever balance remains once the claim processes. We accept cash, personal checks, Visa, Mastercard, and American Express, and for larger cases we can work out a payment arrangement for established patients.
Pine Glen Dental Group has been part of the greater Peoria dental community for more than two decades. We hold a BBB A+ rating, a 4.7-star Google rating, and we’ve been named a Nextdoor Neighborhood Favorite every year from 2018 through 2024, which in a market this competitive isn’t something that happens by running ads. If the corporate-clinic experience isn’t what you’re looking for, give us a call.
Ready to schedule your next dental appointment or have questions about our services?
Contacting Pine Glen Dental Group is easy! Our friendly staff is available to assist you with scheduling appointments, answering inquiries about treatment options, and addressing any concerns you may have. Whether you prefer to give us a call, send us an email, or fill out our convenient online contact form, we’re here to help. Don’t wait to take the first step towards achieving the smile of your dreams – reach out to us today and discover the difference personalized dental care can make.